Terms & Conditions
Welcome to PRV! These Terms & Conditions govern your use of our website and services. By placing an order, you agree to these terms.
1. General Information
PRV (“we,” “us”) specializes in customized products including phone cases, gifts, and branded merchandise.
These terms apply to all purchases made through our website or other sales channels.
2. Order Process
All orders require payment confirmation before processing.
You are responsible for providing accurate design files, text, and personalization details.
We reserve the right to reject orders containing offensive, copyrighted, or illegal content.
3. Pricing & Payments
Prices are listed in [your currency] and subject to change without notice.
Additional charges (shipping, taxes) will be displayed at checkout.
Accepted payment methods: [List: Credit Cards, PayPal, etc.].
4. Custom Products
Design Approval: You must approve all proofs before production begins.
Color Variations: Slight color differences may occur due to monitor/screen settings.
Errors: Notify us within 24 hours of order placement for corrections.
5. Shipping & Delivery
See our Shipping Policy for detailed information.
Delivery times are estimates, not guarantees.
Risk of loss transfers to you upon delivery confirmation.
6. Returns & Refunds
Due to the custom nature of our products, we do not accept returns unless:
The item arrives damaged (must report within 48 hours with photos).
There was an error on our part (wrong product/significant defect).
Approved refunds will be issued to the original payment method within [X] business days.
7. Intellectual Property
You confirm you have rights to any images/text submitted for customization.
PRV retains ownership of all website content, designs, and product photos.
8. Limitation of Liability
We are not liable for:
Delays beyond our control (carrier issues, natural disasters).
Minor imperfections inherent in handmade/custom items.
Indirect damages (lost profits, data loss).
9. Governing Law
These terms are governed by the laws of [Your Country/State].
Disputes will be resolved in [Your Jurisdiction] courts.
10. Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.